Cornwall Community Police Service

CPS Updates COVID19

On December 31, 2019, a cluster of cases of pneumonia was reported in Wuhan, China, and the cause has been confirmed as a new coronavirus that has not previously been identified in humans. This virus is now known as COVID-19 (previously called 2019 Novel Coronavirus or 2019-nCoV). 

The safety of our community is a top priority for the Cornwall Police Service (CPS), as well as the safety of our employees. As such, the CPS has activated our internal Pandemic Plan and created a COVID-19 Command Group to administer our response accordingly. The situation is being closely monitored, with members of the Command Group communicating regularly with health officials, as well as all levels of government.


For details on the current restrictions in place, please click here.

Updates to CPS Services


The CPS lobby at 340 Pitt Street will be closed to the public for reasons other than emergencies.  Please see the following updates for more information on how to access services during this time. 

If you need to file a report, please consider the following alternatives rather than attending our police station: 


The CPS remains committed to public safety during COVID-19. We will continue to provide essential services to the community. Officers will be dispatched to emergency and non-emergency calls on a priority basis.

Our dispatchers will be asking a series of screening questions, as recommended by the health authorities, prior to dispatching an officer to a call. All police personnel have been issued Personal Protective Equipment (PPE) to be put on when a person they are interacting with displays signs of a fever, cough, or difficulty breathing.

Additionally, in order to limit contact with the public and to mitigate any potential exposure to COVID-19, the CPS may process some calls for service over the telephone instead of having an officer attend.  These decisions will be made on a case by case basis.


Police Record Checks checks will only be processed through the online system.  Please do not attend our police station.

During this time, the fees and wait-times associated with using the online system are now the same as our walk-in fee structure to eliminate residents having to attend our station. Should you have any questions with respect to the online process please click here to submit your inquiry to the Records Department.

If an applicant needs to be fingerprinted in order to complete a Vulnerable Sector check, the completion of their check will be delayed. 


If you need to register an alarm, please click here to download an Alarm Registration Form. Fill out the form and mail the registration, along with a cheque made out to the City of Cornwall, and address it to:

Cornwall Police Service
340 Pitt Street
P.O. Box 875
Cornwall, ON K6H 5T7

If you need to obtain a copy of a Motor Vehicle Collision Report, please mail a written request, including the occurrence number, a photocopy of your ID, a cheque made out to the City of Cornwall in the amount of $40.00, and address it to:

Cornwall Police Service
Attn: Records Bureau
P.O. Box 875, 340 Pitt Street
Cornwall, Ontario K6H 5T7

For all other Records inquiries, please email the Records Department or call 613-933-5000 ext 2401 during regular business hours.


The Collision Reporting Centre  (CRC) is open Monday to Friday from 10:00 am to 6:00 pm; however, the public is requested to contact CRC directly at 613-930-7458 before attending the police station.


Individuals required to sign-in at the front desk, as per their release conditions, are still mandated to attend, but will be asked to display their identification to staff through the glass partition.


Our East End Station, located at 330 Montreal Road is currently closed until further notice. 

Enforcement of the Emergency Orders:

On July 24, 2020, the Reopening Ontario (A Flexible Response to COVID-19) Act (ROA) came into force to ensure measures remained in place after the provincial declared emergency came to an end. Under the ROA, orders can be extended for up to 30 days at a time. The CPS will be enforcing these Orders in order to reduce the spread of the COVID-19 virus and better protect our community.


To view a list of emergency orders in place by the Government of Ontario, click here.

For information on emergency orders in place by the Medical Officer of Health of the Eastern Ontario Health Unit, click here. 

For information on the federal Quarantine Act, click here. 


City of Cornwall 

Eastern Ontario Health Unit

Government of Ontario