strategic plan survey

The Cornwall Police Services Board and the Cornwall Police Service (CPS) would like to invite all members of our community to take part in a survey to assist in the development of the 2021-2023 Strategic Plan.

The survey will allow a wide cross-section of our community to participate and have their opinion included as part of this process. In addition to the survey, the CPS will also be conducting consultation sessions with various partnering agencies, in addition to organizations and representatives associated to diverse communities and minority groups in Cornwall.

The Strategic Plan consultation process has been developed to ensure all members of the community have the ability to participate. The survey is primarily accessible in both English and French, but may also be made available in other languages through the assistance of partnering agencies. The survey can be accessed online or as a paper copy for anyone who may not have access to an electronic device.

“The Cornwall Police Service strives to serve our community in an inclusive and equitable way,” said Deputy Chief of Police, Shawna Spowart. “The consultation process will identify the diverse needs of those we serve and ensure the alignment of our strategic priorities.”

The survey will take approximately ten minutes to complete and will contain a series of questions surrounding residents’ and visitor’s perception of crime and safety in the City of Cornwall. All of the data collected as part of this survey will be compiled for statistical purposes only, to assist in the development of the 2021-2023 Strategic Plan. All individual answers will remain anonymous.

To access the survey electronically, please click the links below:



Paper copies of the survey will be accessible at our police stations, located at 340 Pitt Street and 330 Montreal Road, beginning Tuesday, March 23rd, 2021. Members of the CPS Auxiliary Program will be distributing paper copies of the survey to various locations within the City of Cornwall, beginning next week. The deadline to complete the survey is Thursday, April 22nd, 2021 at 4:00 p.m.

On Wednesday, April 21, 2021 at approximately 4:00 pm, a quantity of cell phone users in the Cornwall area will receive a text message inviting them to take the survey. The text message will appear as it does in the image below, and will contain a direct link to the CPS website where the links to the survey can be found. The text message will be sent from the number 1-844-539-1378. Learn more here.

The CPS would like to thank the public in advance for their participation in our Strategic Plan development process. We look forward to sharing the final plan with our community later this year and appreciate all input provided.